Johanna — BS Medical Laboratory Science — Patient Care & Front Desk Specialist
BAMS · DHA-Licensed Ayurvedic Doctor · Personalised Holistic CareJohanna is the welcoming face of Vedara Care, often the very first point of contact for patients and clients. With a background in medical laboratory science and hands-on experience in an aesthetic and wellness clinic environment, she brings both technical understanding and genuine warmth to every interaction — ensuring the front desk runs smoothly while every visitor feels cared for.
FRONT DESK EXCELLENCE
Filipino — Trained in Patient-Centered Front Desk Care
PROFILE SUMMARY
Warm, organized, and always one step ahead.
Johanna Dianne U. Bautista is a Receptionist at Vedara Care in Jumeirah Village Circle, Dubai, where she manages the front desk, coordinates appointments, and supports patients from their very first inquiry through to their visit. A graduate of Lyceum of the Philippines University – Batangas with a degree in Medical Laboratory Science, she combines a clinical understanding of patient needs with genuine hospitality — a combination that sets her apart from a typical front-desk role.
PROFILE VERIFIED BY VEDARA CARE MEDICAL TEAM · DHA LICENSED
Warm, organized, and always one step ahead.
Every great patient-care professional has areas where she genuinely excels. At Vedara Care, Johanna is known for creating a warm, organized, and seamless experience for patients.
She has prior experience in an aesthetic and wellness clinic setting, giving her a working knowledge of aesthetic and beauty treatments that helps her guide clients accurately from the moment they walk in or call.
CLINICAL & ADMINISTRATIVE FOCUS
What Johanna is known for.
Every great patient-care professional has areas where she genuinely excels. At Vedara Care, Johanna is known for creating a warm, organized, and seamless experience for patients.
Patient & Client Relations
Delivering friendly, professional, and personalized support to every patient and visitor — from their first phone call to their in-clinic visit. Her patient-centered approach reflects her background in medical laboratory science and experience in an aesthetic and wellness clinic environment.
CORE STRENGTH:
Patient-centered communication
Appointment & Schedule Management
With experience coordinating appointments across multiple doctors, Johanna helps manage bookings, confirmations, cancellations, and scheduling efficiently so patients are seen without unnecessary delays.
CORE STRENGTH:
Multi-doctor appointment coordination
Reception & Front Desk Operations
Keeping the daily rhythm of the clinic smooth — ensuring the waiting area, check-in process, patient flow, and handoffs to clinical staff all run without friction.
CORE STRENGTH:
Smooth front-desk coordination
Communication & Customer Service
Clear, respectful, and professional communication with patients, doctors, and staff while managing multiple requests and helping patients understand the next steps in their visit.
CORE STRENGTH:
English & Tagalog communication
Aesthetic & Wellness Services Guidance
Helping clients understand the aesthetic, beauty, and wellness treatments available at the clinic, drawing on real experience in an aesthetic and wellness clinic setting to provide initial guidance and connect clients with the right clinician.
CORE STRENGTH:
Aesthetic & wellness service knowledge
Multitasking & Problem Solving
Managing several responsibilities at once — inquiries, walk-ins, phone calls, and administrative tasks — with a calm, organized, and steady professionalism as a reliable point of contact throughout the patient journey.
CORE STRENGTH:
Calm, organized problem solving
Where her care comes from.
We believe patients deserve to know who is coordinating their care — not just the doctors, but the team supporting them.
Formal Qualifications
| BS Medical Laboratory Science | Lyceum of the Philippines University, Batangas |
Certifications & Languages
CERTIFICATIONS
- Front Desk & Reception, Aesthetic and Wellness Clinic Environment
- Patient Coordination & Client Communication
LANGUAGES SPOKEN
- English (Fluent)
- Tagalog (Fluent)
A front-desk experience built around you.
What to expect when you call, WhatsApp, or walk into Vedara Care Polyclinic.
A Warm First Contact
Whether by phone, WhatsApp, or in person, Johanna makes sure your first interaction with the clinic feels personal, not transactional.
Clear Guidance on Appointments & Services
She'll help you find the right appointment slot and the right doctor, and can answer initial questions about treatments offered at the clinic.
Smooth Check-In
On the day of your visit, Johanna manages your check-in at the Vedara Care front desk so you're seen on time, with any paperwork or details sorted in advance where possible.
A Reliable Point of Contact Throughout
From rescheduling to follow-up questions, Johanna stays your point of contact for anything administrative — so your doctor's time stays focused on your care.
Common questions about our front desk.
Find out how Johanna can help you during your visit.
Ask JohannaREACH THE FRONT DESK
Get in touch with Johanna.
NEARBY LANDMARKS
- ✓Next to Circle Mall (2 min walk)
- ✓3 min from FIVE Jumeirah Village Hotel
- ✓5 min from JSS Private School